Pain points

Pain Points

_ To get at why the numbers in the dashboard matter for the audience, you need to delve into why these numbers are relevant for your audience. _

We can get to the bottom of it with questions like the following?

What keeps you up at night?
- Are the investors going to like our pitch?
- Are we making the right inventory stocking levels so that we don’t run out of product?
What one problem is solved would make the biggest positive impact?
- Increasing the competitiveness of our sales team with a live dashboard hung over their desks
- Making sure we are keeping our customers happier than all of the competition
What other questions need to be answered to answer the main question?
- If I need to restock the inventory what other supplier choices do we have?
- How well is the competition serving their customers?
What kind of metric are we looking at?
- Binary (Y/N), trend, range
- Do we need to notify the supplier with an alert to reorder as soon as inventory hits a certain level?
- How is customer satisfaction being measured? Is this an industry standard something specific to us?
What key decisions will this dashboard support?
What is the most important question this dashboard can answer?
What pain is this dashboard meant to address?
What unique value do you have the dashboard provides you and/or your team?